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Title IX Informal Resolution facilitation Virtual Training

*Please note this is the live, virtual format of the Level I: Title IX Informal Resolution Facilitation, also offered through our online, self-paced courses. 

Next Training:

You’re invited to join us for our upcoming Title IX Informal Resolution Facilitation
virtual training!

Participants will be provided with a Title IX Informal Resolution Facilitation
Certificate of Completion following the training.

Learn about the Title IX grievance process, key definitions, the role of a Title IX Informal Resolution Facilitator, options for informal resolution processes, trauma-informed facilitation techniques, written agreements, and more.


(Times listed in ET)


1:00 p.m. – 1:15 p.m. | Welcome

In addition to speaker introductions, participants are asked to share their biggest challenges related to the Title IX grievance process, areas in which they feel most confident, and their overall goals for the training.

1:15 p.m. – 2:45 p.m. | Overview of the Title IX Regulations

This opening session reviews the 2020 Title IX regulations, including the three-pronged definition of sexual harassment, a school’s obligation to provide supportive measures, the formal complaint process, investigations, informal resolution options, standards of evidence, and hearings.

2:45 p.m. – 3:00 p.m. | Break

3:00 p.m. – 4:00 p.m. | Identifying Informal Resolution Approaches

TIXS instructors unpack the key similarities and differences of various informal resolution options such as restorative justice, mediation, and arbitration. TIXS instructors also discuss the goals of the informal resolution process as a whole.

4:00 p.m. – 5:15 p.m. | Evaluating Cases for Informal Resolution Suitability

TIXS instructors establish the guidelines by which Title IX administrators determine a case’s suitability for informal resolution. Instructors share best practices for creating processes and environments to ensure Parties are fully informed, safe, and supported.


(Times listed in ET)


1:00 p.m. – 1:45 p.m. | Pre-Informal Resolution Meetings

TIXS instructors dive into the importance of meeting with each Party prior to the informal resolution meeting. After explaining the benefits of the meeting, instructors outline a typical pre-informal resolution meeting agenda.

1:45 p.m. – 2:30 p.m. | Fostering Participant Trust in the Process

TIXS instructors share strategies for building the trust of Parties involved in informal resolution processes. They discuss addressing privacy concerns, dealing with conflict and emotions, as well as the importance of active listening skills in understanding Parties’ needs.

2:30 p.m. – 2:45 p.m. | Break

2:45 p.m. – 4:00 p.m. | Facilitating Informal Resolution Meetings

TIXS instructors walk participants through each step of an informal resolution meeting through the use of a case study and real-world scenarios. Participants will observe and practice the skills needed to facilitate different approaches to meetings, such as mediation and restorative justice conversations.

4:00 p.m. – 4:45 p.m. | Informal Resolution Agreements and Outcomes

TIXS instructors discuss the final steps of the informal resolution process by outlining potential outcomes and sharing examples of informal resolution agreements. TIXS instructors also address the potential of returning to the formal grievance process should the complaint not be resolved using informal resolution methods.

4:45 p.m. – 5:00 p.m. | Training Debrief and Q&A

Participants are asked to share key takeaways from the program, plans for implementing strategies learned, and methods for collaborating with fellow participants.